Frequently Asked Questions
Where are we located?
779 Johns Creek Rd
Milton, WV 25541
What are the office hours?
The office hours at Johns Creek Storage are 8 a.m. to 5 p.m. (remotely managed).
What are the access hours?
Access hours at Johns Creek Storage are 5 a.m. to 11 p.m. daily.
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.
What is a climate-controlled storage?
Climate-controlled storage maintains stable temperature and humidity levels, safeguarding items from damage due to extreme conditions.